TopHomeServics Logo

PRIVACY POLICY

TopHomeServics.com functions as a contractor referral platform. We have financial partnerships with the service providers showcased on our site, as we receive compensation when users connect with or hire these contractors through our services.

Please note:

  • We do not directly provide construction services or manage project execution
  • All contractual arrangements and service delivery are strictly between you and the chosen contractor
  • For any issues regarding work quality, project schedules, or service agreements, please contact your contractor directly

Contractors are responsible for:

  • Fulfilling their service obligations
  • Maintaining proper licensing and insurance
  • Complying with all local building codes and regulations

For full details about a contractor's business practices, please review their terms of service and privacy policy available via their company profile or website.

Privacy Policy Statement – TopHomeServics.com

You have specific rights regarding your data, including the right to object to processing based on legitimate interests, profiling (including custom and lookalike audiences), and direct marketing. You may exercise these rights at any time by emailing us.

Below you'll find details about how we process data and your rights:

We recognize the importance of privacy for all internet users. This page explains what data we collect, how we collect it, what we do with it, and how we protect it.

TopHomeServics.com values the privacy of every website visitor. We ensure that any data you provide is kept strictly confidential. We comply with the Personal Data Protection Act, the General Data Protection Regulation (GDPR) where applicable, and the California Consumer Privacy Act (CCPA).

Currently, our website does not offer user profile creation, account registration, commenting features, or direct product purchases. We also do not provide newsletter registration using personal information, nor do we send unsolicited newsletters or emails. The only personal data we receive is through our contact form, which is limited to the information you voluntarily provide. We use depersonalized data to optimize website performance, collected via functional and analytical cookies, and we also use marketing cookies.

Types of Personal Data We Collect and Process

As mentioned, TopHomeServics.com does not offer account creation or similar features that require personal data collection. This eliminates many common reasons for gathering personal information.

Automatically Generated Statistical Data Collection

To optimize website performance and continuous improvement, we automatically process information about your use of our site. This includes technical optimizations to ensure proper page display and security. Collected information may include device type (desktop, mobile, tablet), IP address (linked to general location), browser type, operating system, visited pages, and referral sources. This data is depersonalized and cannot be traced back to you, gathered via analytical cookies (more details in our Cookie Statement below).

Sources of Personal Information

We obtain personal information from the following sources:

  • Directly from you, such as through completed forms or service requests
  • Indirectly from you, such as through observed website interactions
  • Third-party partners like analytics providers

Collection and processing of contact information and statistical data are necessary for our legitimate business interests and cannot be refused.

Third-Party Data Sharing

We do not share your personal data with third parties unless you explicitly grant permission. Personal information from our contact form will never be shared without your consent, which may be withdrawn at any time by contacting us.

Our Cookie Statement lists partners with whom we share depersonalized analytical and functional cookies, and (with your permission) marketing/social media data. We may also share personal information when required by law, in legal proceedings, or to protect our rights.

Third-Party Hyperlinks

Our site may contain links to third-party websites. Once you leave our site, we have no control over those sites' practices or content. Each has its own privacy policy, and we assume no responsibility for third-party websites or their operations.

Personal Information We Do Not Collect

We do not collect sensitive personal information, including details about race/ethnicity, religious beliefs, sexual orientation, political opinions, health information, or biometrics.

If we become aware that a minor under 18 has provided personal data, we will immediately delete it. We recommend adult supervision for children using our site, and we are not liable for children's access consequences.

Data Retention Period

Automatically collected statistical and marketing data is not stored by us but forwarded to third parties; their retention policies apply (see Cookie Statement).

Personal data from contact forms is stored only as long as necessary to address your inquiry. It may be retained longer if required by law or for dispute resolution.

Data Security Measures

TopHomeServics.com employs technical and organizational measures to safeguard your data against loss, unauthorized access, or misuse, overseen by our dedicated technical team.

Cookie Statement

We use cookies and similar technologies to enhance services, deliver ads, and analyze usage. Third parties may also use tracking technologies for similar purposes.

Cookie Types and Purposes:

  • Functional cookies: Ensure website usability and security
  • Analytical cookies: Analyze website usage patterns
  • Advertising cookies: Deliver relevant advertisements
  • Social media cookies: Enable content sharing/saving

Some cookies are placed by third-party providers (e.g., Google for analytics and ads). We provide links to their privacy statements for transparency.

Log Files and Tracking Technologies

We collect data via server logs and pixel tags to analyze trends and user engagement. This may include temporary IP address collection to determine geographic location and flag fraudulent activity.

Third-Party Data Receipt (EU)

We collaborate with third parties to operate our services, potentially receiving anonymized user interaction data (e.g., click identifiers, action summaries). This data is not retained in personally identifiable form.

To request access, correction, or deletion of personal data, contact us. Processing may take up to 30 business days.

Cookie Management

You may disable cookies via your browser settings, though this may affect website functionality. For details, visit www.aboutcookies.org. You can also manage cookie preferences and withdraw consent via our Cookie Settings.

To opt out of third-party tracking, visit:

EU Data Subject Rights (GDPR)

EU users may:

  • Access personal data we hold (subject to identity verification)
  • Correct inaccurate data
  • Withdraw consent for data processing
  • Request data deletion or restriction
  • Object to direct marketing uses
  • Lodge complaints with data protection authorities

Canada Data Rights

Canadian residents may request information about our disclosure of personal data to third parties for direct marketing purposes via our contact form.

California Residents (CCPA)

CCPA grants California residents rights to:

  • Request copies of collected personal data (past 12 months)
  • Request data deletion (with exceptions)
  • Opt out of data sales
  • Non-discrimination for exercising rights

Due to limited and pseudonymized data collection, we may not fulfill all data requests. To opt out of sales, contact us via our contact page.

Do Not Track (DNT)

We respond to Do Not Track signals where supported, though this may vary by browser and third-party provider. Use the above opt-out links for additional control.

Data Access, Correction, and Portability

Request access to or changes for your stored personal data via our contact page. We aim to respond within one month (up to three months for complex requests). Refusals will be communicated in writing.

Limitation of Liability

We shall not be liable for any direct, indirect, or consequential damages arising from website use, even if advised of potential risks.

Data Use Consent

By using our site, you consent to this privacy policy. Anonymous inquiries cannot be processed, as we require personal data to respond to your requests.

Policy Updates

This privacy policy may be updated periodically due to legal changes or business developments. We recommend reviewing it regularly, as updates are effective upon posting.